Ultimaker Support

If you are having problems with your Ultimaker 3D printer, there is plenty of help available. Remember your Ultimaker 3D printer comes with a 3 month manufacturers warranty and 12 month UK warranty on parts.

Troubleshooting

Find a solution to your issue

Filament Not Extruding or Under Extruding

Ultimaker 2, Ultimaker 2 Go, Ultimaker 2 Extended

Error Messages - Ultimaker 2

Ultimaker 2, Ultimaker 2 Go, Ultimaker 2 Extended

Useful Links and Information

User Manual

Its always worth checking the user manual if you have a problem with your Ultimaker.

Support Pages

Try browsing Ultimaker’s support pages for a solution to your issue.

Check Community Forum

Ultimaker has such a large community that if you are having a problem with your Ultimaker, the chances are someone else has already found the solution.

Submit Support Ticket

You can submit a support ticket with Ultimaker and they will get back to you with a solution, a replacement part or replacement machine.

Let Us Take Care Of It

We have a duty to ensure that our customers are happy with their 3D printer, so if you would rather that we found a solution to the problem your having then please send us a message below and we will take care of it for you.